Shipping policy
📦 FREE Shipping on All Orders!
At Execute Rugs, we’re committed to making your shopping experience smooth, transparent, and delightful—from the moment you order to the moment your rug arrives.
🌍 Free Shipping Across All U.S. States & U.K.
We offer free shipping on all wool rugs across the United States and United Kingdom
🌐 International Shipping & Taxes
International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
📦 Order Processing Time
Each rug is handcrafted with care. Please allow:
• 10–15 business days for order processing before shipment.
• The full 15 days may occasionally be required to ensure premium quality checks and secure packaging.
❗ Order Cancellations
We understand that plans can change. Orders can be cancelled only before shipment.
• If you wish to cancel, please contact us as soon as possible after placing your order.
• Once your item has shipped, cancellations are no longer possible.
🚚 Shipping Partners
We’ve partnered with leading global couriers to ensure reliable and timely delivery:
• DHL
• UPS
• FedEx
Your order will be safely handled every step of the way.
⏱ Estimated Delivery Times After Dispatch
• United States: 4–6 business days
• United Kingdom: 5–7 business days
Please note: These are estimated delivery windows and may be impacted by factors such as customs processing, public holidays, or courier delays.
🔍 Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can track your shipment by:
• Logging into your Execute Rugs account, or
• Using the tracking link provided in your confirmation email