📦 FREE Shipping on All Orders!
At Execute Rugs, we’re committed to making your shopping experience smooth, transparent, and delightful—from the moment you order to the moment your rug arrives.

🌍 Free Shipping Across All U.S. States & U.K.
We offer free shipping on all wool rugs across the United States and United Kingdom

🌐 International Shipping & Taxes
International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

📦 Order Processing Time
Each rug is handcrafted with care. Please allow:
•    10–15 business days for order processing before shipment.
•    The full 15 days may occasionally be required to ensure premium quality checks and secure packaging.

❗ Order Cancellations
We understand that plans can change. Orders can be cancelled only before shipment.
•    If you wish to cancel, please contact us as soon as possible after placing your order.
•    Once your item has shipped, cancellations are no longer possible.

🚚 Shipping Partners
We’ve partnered with leading global couriers to ensure reliable and timely delivery:
•    DHL
•    UPS
•    FedEx
Your order will be safely handled every step of the way.

⏱ Estimated Delivery Times After Dispatch
•    United States: 4–6 business days
•    United Kingdom: 5–7 business days
Please note: These are estimated delivery windows and may be impacted by factors such as customs processing, public holidays, or courier delays.

🔍 Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can track your shipment by:
•    Logging into your Execute Rugs account, or
•    Using the tracking link provided in your confirmation email

🧼 Rug Care Guide
Preserve the Beauty. Protect Your Investment.
Handmade wool rugs from Execute Rugs are designed to last for generations. With proper care and maintenance, your rug will remain soft, vibrant, and elegant for years to come. Follow these expert tips to ensure its longevity and beauty.

🧹 Regular Vacuuming
•    Vacuum your rug once a week using a suction-only vacuum.
•    Avoid beater bars or rotating brush heads, as they can pull and damage the wool fibers.
•    If using an upright vacuum, make sure the beater bar is turned off or use a handheld nozzle for gentle cleaning.
•    For fringes, vacuum gently or avoid altogether to prevent tangling and wear.

🔄 Rotate Periodically
•    Rotate your rug every 3–6 months, especially in high-traffic areas.
•    This helps prevent uneven wear and fading from sunlight exposure or foot traffic.

🧴 Spot Cleaning Spills
•    Blot spills immediately with a clean, dry, absorbent cloth—never rub, as this can spread stains and damage the pile.
•    For tougher spots, use a wool-safe mild detergent diluted with cold water.
•    Avoid harsh chemicals like bleach, ammonia, or strong cleaners, which can degrade wool fibers and alter dye colors.

🧼 Professional Deep Cleaning
•    Have your rug professionally cleaned by a wool or handmade rug specialist every 12–24 months, depending on usage.
•    Avoid steam cleaning or machine washing, as these can damage the rug's natural fibers and construction.

🛋 Use a Rug Pad
•    Place a high-quality rug pad underneath to:
o    Prevent slipping
o    Extend the rug’s lifespan
o    Add cushioning
o    Improve air circulation and vacuuming efficiency

📦 Proper Storage Tips
•    When storing your rug:
o    Roll it (never fold) with the pile facing inward
o    Wrap it in breathable fabric such as cotton or muslin—avoid plastic, which traps moisture
o    Store in a cool, dry location, away from direct sunlight, humidity, or pests
Pro Tip: For long-term storage, sprinkle a small amount of natural moth repellent (like cedar chips) near the rug—not directly on it.

By following this care guide, your Execute Rug will maintain its craftsmanship, color, and character—becoming a cherished piece in your home for years to come.